Product Field Testing / In Home Usage Testing

Easily recruit your target audience and test your product in real environments

• For connected products, smart home, wearables, consumer electronics and any other physical product (e.g. kitchen, clothing, pets, and more).
• Launch a winning product by uncovering insights and issues faster than ever across a mix of environments, platforms, and devices before you launch publicly.
• Get support from start to finish: From test planning, shipping products, managing testers and logistics.

Test every part of your customer user journey: Shipping, unboxing, setup, and ongoing usage.

Design a test process combining tasks, surveys, unboxing, usability videos, bug hunts, user interviews, and more.

Ship directly to testers or send your product to us and rely on our team to manage packaging, shipping, and logistics.

From recruitment to returns, we'll help you make your product test run flawlessly. Keep your testers in the loop by sharing tracking info, deadlines, instructions, updates, and more. You can allow testers to keep your product as the reward or we'll help get everything returned to you.

Get feedback results in real time during the test, with automated AI analysis for easy insights

• Sentiment analysis gives you a high level view of user sentiment
• AI feedback summary for each question makes it easy to digest results
• Automated key topic grouping (with sentiment)
• Word clouds
• Share with your team online, print, or export to PDF or spreadsheet.

Collect all types of feedback: surveys, bug reports, usability videos, conduct user interviews, and more.

See all your feedback online in real time, and interact with users via one-to-one or group broadcast messages. View charts, and apply filters, tags, and more. Print your results, export to spreadsheet, or invite your team as users within our platform.